Contact Spirepoint

Need Help?

If you are a member and have forgotten your password, you can reset your password below.

If you are requesting a refund or cancelling your subscription, please read our return policy before contacting support.

Self-service subscription cancelling and pausing is now available inside the members area. Click here to read more

For all customer service and other inquiries, please open a support ticket below.

Mailing Address and Phone

Hours:  Monday to Friday, 9am to 5pm EST

Mailing Address *

Spirepoint Publishing
430-300 Earl Grey Drive
Ottawa, Ontario K2T 1C1

* Note: This address is only for receiving company mail. All product returns should be sent to the return address listed on the original product packaging.

Phone Numbers

(613) 860-8008
(866) 702-8008 (toll free)
(613) 822-5170 (fax)

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